Document Type : Original Article
Ph.D.student, College of Management, Islamic Azad University, U.A.E Branch, Dubai, UAE
College of Economic and Management, Science and Research Islamic Azad University of Tehran, Tehran, Iran
Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
The success of organizations is possible only by organizing the workforce and the principled and logical combination of the actions of all individuals and social groups. By producing structures, social systems determine the field and the level of individual mobility of actors in the process of social interaction and stabilize them over time, and each actor accepts the behavioral limitations of that role according to the role he assumes in a given social situation. Therefore, this study was conducted with the aim of providing a model of social action. the research population is Tehran Engineering Organization includes 510 people that 219 people were selected as a statistical sample by simple random sampling. Also, 15 experts in the engineering system were selected by purposive sampling method to form an expert panel. After extracting the dimensions and components from the theoretical foundations, theoretical saturation was achieved using the three-stage Delphi technique. Finally, fuzzy inference system and MATLAB software were used to identify the optimal combination of dimensions of social action. the results showed that even in the best conditions, the desirability of social action in the Iranian engineering system is 75%. This means that with the current conditions of the organization, the desirability of social action can't reach the maximum level and more favorable conditions must be provided. Also, among the dimensions, the cohesion is more important than others. Therefore, increasing job satisfaction (as a sub-component of cohesion) is one of the most effective factors in improving social action.